Payments & Refund Policy

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CrestBridge Skills Academy respects your privacy and is committed to protecting your personal information.

We may collect information including:

• Full Name
• Mobile Number
• Email Address
• Date of Birth
• Qualification
• City
• Employment Status
• Payment Information
• Application Details
• Communication Records

Payment information is processed through secure third-party payment providers. The Academy does not store complete card or banking details.

Your information may be used to:

• Process applications
• Confirm admissions
• Communicate about programs and batches
• Schedule counselling sessions and interviews
• Provide placement assistance
• Issue certificates
• Improve Academy services
• Meet legal or regulatory requirements

The Academy does not sell or rent personal information.

Information may be shared only when necessary with:

• Payment service providers
• Hiring partners (with participant consent or where required for interview scheduling)
• Technology service providers supporting Academy operations
• Government or legal authorities when required by law

We implement reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

The Academy may send updates regarding programs, batches, workshops, career opportunities, and Academy announcements.

You may opt out of promotional communications at any time.

The Academy will obtain separate consent before publishing a participant's testimonial, photograph, placement details, or success story for promotional purposes.

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your contact details
• Withdraw marketing consent where applicable

Certain information may be retained where required by law or for legitimate business purposes.

The Academy may update this Privacy Policy from time to time. The latest version will always be available on the website.

If you have any questions regarding this Privacy Policy or your personal information, please contact CrestBridge Skills Academy using the contact details provided on our website.